Select the Start button, and then type system restore. If Windows Media Player stopped working correctly after the latest updates from Windows Update, you can verify that the updates are the problem by using System Restore. Learn about the features and how to fix problems. Get helpįind help and how-to information for your version of Windows Media Player. Get Windows Media Player for your version of Windows, or learn how to play Windows Media files on your Mac. We recommend you move to a Windows 10 PC to continue to receive security updates from Microsoft. Support for Windows 7 ended on January 14, 2020